AI agents · Discovery
AI consulting at Conceptech starts with a Discovery: we map one of your processes with real examples, measure the baseline, design the agent's flow and estimate the return on investment.
Discovery is a fixed fee, credited to your first months of monthly care
Example: quoting
A machine shop gets a request for a quote with a drawing attached. Here's how it runs today, and how it runs when an agent does the groundwork and the owner approves.
Illustrative walk-through
The owner, by hand, often in the evening
Fit
A good fit meets most of these criteria. Irreversible actions without approval, and decisions with legal liability, aren't a good place to start.
Discovery
A fixed-fee, fixed-scope first step: one process, one report you can act on, and the fee is credited toward your first months of monthly care if you continue.
Discovery is a fixed fee, credited to your first months of monthly care
Our approach
The goal: take one process your team already works on, and make it significantly better. We want the businesses we work with to succeed and grow.
We look for improvement on two axes:
We take on your most complex process. Discovery is our introductory step, yet we deliberately choose the hardest task, because we believe in what we do and want you to see the results in your business. Where there's room to improve, we fine-tune with you until it fits your workflow. And if you decide it isn't for you, you can cancel the monthly plan any time with one month's notice, with no minimum period.
Method
Each step has a deliverable and a gate. The agent gets more autonomy only when the criteria we agreed in writing are met, and the length of each step is estimated in Discovery.
01
You start here
We map one process using 20–100 real examples, design the agent's flow and estimate the return on investment.
No agent yet
Gate: You decide whether to go ahead with setup
02
We measure how long each task takes today, how many there are each week, the error rate and how long customers wait for an answer.
No agent yet
Gate: You approve the baseline and the targets
03
We build one flow at a time, in a test setup. Anything irreversible gets an approval step, and every action the agent takes is logged.
Agent drafts in a test setup
Gate: The agent passes the test set on real examples
04
The agent runs alongside your team and drafts, but nothing goes out to a customer or a system. Each draft is compared with your team's work, for a period set in the Discovery report.
Runs alongside your team, sends nothing
Gate: Written criteria, for example: at least 70% of drafts approved without edits, and zero critical errors
05
The agent acts and follows up automatically, and you approve the key steps. Autonomy widens only while most drafts are still approved without edits.
Agent acts; you approve key steps
Illustrative scenarios
Three scenarios based on common processes. In each one the agent prepares the work, and a person approves it before anything goes out.
Illustrative example
Small CNC machine shop
Every request for a quote means reading a drawing, finding similar jobs and calculating, usually in the evening. A slow reply loses the job.
The aim: Quotes go out the same day instead of after several days, and no price is sent without approval
Typical plan: Growth
Illustrative example
Plant with several production lines
Non-conformance reports get written late or incomplete, from a note or a phone photo. Quality staff spend their time on paperwork instead of the problem.
The aim: Less paperwork for quality and maintenance, and NCRs opened on time and complete
Typical plan: Industrial
Illustrative exampleTemplated package
Café, single branch
The owner puts the supplier orders together at the end of a shift, from memory and scraps of paper.
The aim: Orders go out on time without an evening at the desk, with fewer shortages and less overstock
Typical plan: Templated package
Quotes, invoices, reports or customer replies: tell us what it is, and we'll check whether it suits a Discovery.
Illustrative scenarios based on typical processes, not client projects.
After Discovery
If you continue, each workflow is priced on its own: a one-time setup and a fixed monthly care fee. You pay the language-model usage directly.
Start here
A Discovery of one workflow: we map it, measure it, design the agent and estimate the return on investment.
Credited toward your first months of monthly care
Start with a DiscoveryFixed fee, agreed up front in a written proposal
01
1 workflow
A business handing one daily workflow to an agent, such as quotes, invoices or follow-ups
02
2–3 workflows + ERP
A business with several related workflows that needs the agent to work with its ERP and a knowledge base
03
Scoped per site
A plant with several lines that wants agents between the floor, quality, maintenance and the ERP, in phases
Conceptech Engineering's Discovery is a fixed-fee, fixed-scope first step: we map one process in your business, measure what it takes today, design the AI agent's flow and estimate the return. The fee is credited toward the first months of monthly care.
At the end you get a Discovery report: process map, baseline figures, agent design, ROI estimate, draft go-live criteria and a fixed quote for setup and care.
A Discovery has a fixed fee, agreed up front in a written proposal after a short first conversation about the process. If you go ahead with setup, the fee is credited toward your first months of monthly care, so those first months are covered by what you've already paid.
The AI pilot starts here too: the same Discovery, included in the pilot. Outside the pilot it's a fixed fee, credited toward your first months of monthly care.
We don't look for an easy process to show a quick win. In a Discovery we deliberately pick your most complex process and measure the baseline, so you can see the effect on your business in your own figures. Where something doesn't fit well, we fine-tune and improve it with you until the agent fits your workflow.
Whether to go ahead with setup is your decision, made from the report. And if you later decide it isn't for you, you can cancel the monthly plan any time with one month's notice, with no minimum period.
Mainly the process owner's time, and examples. We ask for 20–100 past cases, such as emails, quotes, invoices or reports, plus exports or read access to the documents and systems the process uses. Identifying details can be removed from the examples, and we sign an NDA on request.
A good process repeats every week, runs on text, documents or data, and has a result a person can check and approve. Better still if it holds up money or customers, like quotes and invoices, and if there are past examples. If the process isn't a good fit, the Discovery says so.
We sign an NDA on request, and names, prices or identifying details can be removed from the examples before they reach us. The examples are used only for the Discovery work. For sites where the data is sensitive, the agent itself can later run on local models on your own servers, so the data never goes to an outside provider.
A Discovery covers one process and ends with a report you can build from: an ROI estimate, a detailed flow design and a fixed quote. Its fee is credited toward monthly care, and the company that designed the agent also builds it, runs it in shadow mode and looks after it once it's live.
No. For many workflows, email, Excel or Google Sheets and a shared folder are enough. An agent can also connect to an ERP, such as Priority or SAP Business One, through its API, and feasibility for your version is checked during Discovery.
Tell us about the process in a few words. An engineer will reply to set up the first session. The Discovery fee is credited toward your monthly care. Companies abroad are welcome.
Usually a reply within 3 working hours, by email or phone